*Customer Service Representative – Bilingual (Spanish/English)

Calidad Insurance; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonuses

Benefits

Job summary

Calidad Insurance in Atlanta, GA is seeking a Bilingual Customer Service and Sales Agent who speaks Spanish and English. This 40-hour weekly role (10 AM – 6 PM) offers opportunities to grow and serve the Hispanic community.

You will build relationships with clients, guide them through their insurance journey, process payments, update records, and explore additional products to meet needs. No license? We’ll support you to get licensed when an agent opportunity opens up.

Qualifications

• Experience in customer service or sales.
• Fluent in Spanish and English.
• Strong communication and relationship-building skills.

Responsibilities

• Build relationships with clients and guide them through their insurance journey.
• Process payments, update records, and handle inquiries with efficiency.
• Help clients explore additional products to meet their needs.
• Achieve personal and team sales goals.

Skills

Bilingual Spanish/English

Customer service

Sales

Communication

Relationship building

Job description

Bilingual Customer Service and Sales Agent Opportunity

Hours: 40 per week (10 AM - 6 PM)

Are you passionate about helping others and fluent in Spanish and English?

Do you want to grow and learn new skills?

Join our team at Calidad Insurance, where you can make a real difference in serving the Hispanic community.

Why You'll Love Us:

• Make an Impact: Help clients with their insurance needs with care and accuracy.
• Bilingual Advantage: Use your Spanish and English skills to connect meaningfully.
• Future Growth: This position is for a CSR role, but there may be future opportunities to become a licensed insurance agent as positions become available. In the future, you may also have the opportunity to open your own agency.
• Team Environment: Work alongside a fun and committed team, supporting day-to-day office operations.
• Bonuses: Earn performance-based bonuses.
• Benefits: Competitive pay, vision, dental, PTO, and more.
• Stability: Over 20 years of trusted service in the industry.

No Insurance License? No Problem! We’ll support you with time and resources to get licensed when the opportunity for an agent position becomes available.

What You’ll Do:

• Build relationships with clients and guide them through their insurance journey.
• Process payments, update records, and handle inquiries with efficiency.
• Help clients explore additional products to meet their needs.
• Achieve personal and team sales goals.

What You Bring:

• Experience in customer service or sales.
• Strong communication, relationship-building, and computer skills.
• Passion for sales and helping others, with a team-player mindset.
• Leadership.

Join Our Mission! Be part of a respected team that values your potential and celebrates your success.

Visit www.calidadinsurance.com to learn more.