Customer Service Representative - Bilingual in Spanish

Cintas Corporation; Independence Township (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Shar

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Skills Development, Training andCareer

Job summary

Cintas Corporation in Independence, OH is seeking a Customer Service Representative to support both internal partners and external customers through calls, data entry, and issue resolution. You will assist with account reconciliation, prepare reports and invoices, and process new accounts and orders.

The role emphasizes strong communication, bilingual English/Spanish abilities, and proficiency with Microsoft Office.

Qualifications

• 1+ years' customer service experience.
• High School Diploma/GED; Bachelor's Degree preferred.
• Bilingual in English and Spanish.

Responsibilities

• Answer customer calls and provide prompt issue resolution; data entry; assist in account reconciliation; prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information and follow up to resolve customer issues.
• Participate in occasional miscellaneous projects.

Skills

Customer service experience

Bilingual English/Spanish

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

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Location:

Independence, OH, US, 44141

Requisition Number: 238123

Job Description

Cintas is seeking a Customer Service Representative toprovide customer service to both our internal partners and our external customers through various activities.Responsibilities include answering customer calls and providing prompt issue resolution;data entry;assisting in account reconciliation;preparing reports and invoices;processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues;and occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years'customer service experience
• High School Diploma/GED; Bachelor's Degree preferred
• Bilingual in English and Spanish

Preferred

• Experience with heavy inbound andoutbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Exceland Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift