Customer Service Representative #4945

FiveStar Food Mart; Northern (KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

FiveStar Food Mart in Lancaster, KY is hiring a Customer Service Representative to provide friendly, fast, and safe service to customers while handling transactions and supporting store operations. The role requires the ability to multitask, maintain a professional appearance, and work various shifts, including weekends and holidays.

Training will cover cash handling, food prep, and health/safety standards.

Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet customers, thank them, make eye contact and ensure they feel welcome.
• Handle fast paced, accurate sales transactions on a register and correct mistakes.
• Prepare quality food using deli equipment per guidelines and food safety standards.
• Maintain deli PAR levels (Cold and Hot).
• Inform customers of specials and suggestive sell on every transaction.
• Keep sales areas clean and merchandised to be visually appealing.

Skills

Multi-tasking

Professional appearance

Team player

Basic Computer Skills

Customer service

Job description

FiveStar #4945
303 Stanford Street
Lancaster, KY 40444, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.