Customer Service Representative #4414

Fivestar; Glasgow (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

FiveStar in Glasgow, KY is seeking a Customer Service Representative to greet customers, handle sales transactions, and maintain a clean, welcoming store environment. You will work on the deli, assist with food preparation, and help keep shelves stocked to meet customer needs.

This role requires 18+, strong multitasking, a professional appearance, reliability, and basic computer skills. Shifts vary (including mornings, evenings, and holidays), and the position offers daily duties in a fast-paced

Qualifications

• At least 18 years old and able to multitask to meet customer needs.
• Professional appearance and positive attitude.
• Team player, honest, hardworking, and reliable attendance.
• Basic computer skills for register and store systems.

Responsibilities

• Greet customers, conduct sales transactions, and assist with purchases.
• Maintain clean, stocked, and visually appealing deli and sales areas.
• Prepare quality food using deli equipment according to guidelines.
• Assist in promoting specials and upsell on each transaction.
• Maintain safe work habits and comply with laws and policies.
• Protect store safety, manage voids or misprints as needed.
• Clean floors, restrooms, and surrounding store areas.
• Rotate stock and ensure items are available for customers.
• Follow company safety rules and maintain a welcoming environment.
• Operate within Equal Opportunity employer guidelines.

Skills

Customer service

Multi-tasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #4414
West Main Street
Glasgow, KY 42141, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.