Customer Service Representative #4409

FiveStar Food Mart; Glasgow (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

FiveStar Food Mart in Glasgow, KY is hiring Customer Service Representatives to ensure a friendly, quick, and safe shopping experience. You will greet customers, perform sales at the register, prepare deli items, maintain cleanliness, and promote specials.

Candidates should be at least 18 years old with good attendance and basic computer skills. The role requires flexibility for a.m./p.m./overnight shifts, weekends, and holidays in a fast-paced retail environment, with a strong focus on customer

Qualifications

• Minimum 18 years old.
• Ability to multitask to meet customer needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and reliable attendance.
• Basic computer skills.

Responsibilities

• Greet customers and provide FiveStar customer service to create a welcoming atmosphere.
• Process fast, accurate sales transactions at a register and handle voids or misprints.
• Prepare quality food using service equipment per guidelines and safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote specials and upsell during transactions.
• Clean and merchandise sales areas to keep visuals appealing.
• Clean floors, restrooms, parking lots and store surroundings.
• Follow safety rules and comply with laws and company policies.

Skills

Customer service

Multi-tasking

Professional appearance

Team player

Excellent attendance

Basic computer skills

Job description

FiveStar #4409
800 Happy Valley Rd.
Glasgow, KY 42141, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.