Customer Service Representative #4361

FiveStar Food Mart; Frankfort (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart is seeking a Customer Service Representative to create a friendly, quick, and safe shopping environment in Frankfort, KY. You will handle sales, keep the store stocked and clean, and promote specials on every transaction.

The role requires flexibility across a.m./p.m./overnight shifts, weekend and holiday work, and basic computer skills. Equal opportunity employer with a focus on customer satisfaction and compliance with regulations.

Qualifications

• Minimum qualifications include: at least 18 years old, ability to multi-task, professional appearance and attitude, team player with excellent attendance.
• Physical requirements include standing, lifting up to 55 lbs, and working in varying shifts including weekends/holidays.

Responsibilities

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and account for mistakes like voids or misprints.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggesting items during transactions.
• Clean and merchandise sales areas to keep products visually appealing and available.
• Clean floors, restrooms, parking lots, and other store areas.
• Practice safe working habits in line with company safety rules.
• Comply with local, state, and federal laws and company policies.

Skills

Customer service

Multi-tasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #4361
375 Leonardwood Dr.
Frankfort, KY 40601, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.