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Customer Service Representative #1120

FiveStar

Benton (KY)

On-site

USD 25,000 - 35,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company as a Customer Service Representative, where you will create a welcoming atmosphere for customers while ensuring fast and accurate sales transactions. This role involves preparing quality food and maintaining a clean and appealing store environment. If you thrive in a team-oriented setting and have a passion for customer service, this opportunity is perfect for you. You'll be part of a dynamic team that values hard work and dedication, all while adhering to safety and quality standards. Embrace the chance to make a difference in your community every day!

Qualifications

  • Must be at least 18 years old and have a professional appearance.
  • Team player with excellent attendance and a positive attitude.

Responsibilities

  • Provide exceptional customer service and maintain a clean store environment.
  • Conduct accurate sales transactions and promote store specials.

Skills

Customer Service
Multi-tasking
Basic Computer Skills

Job description

FiveStar #1120
83 US HWY 68 West
Benton, KY 42025, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

  • Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
  • Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
  • Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
  • Maintain PAR levels in the Deli (Cold and Hot).
  • Promote FiveStar specials by informing customers and suggestive selling on each transaction.
  • Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
  • Clean floors, restrooms, parking lots, and all other areas around the store.
  • Practice safe working habits that align with company safety rules.
  • Comply with all local, state, and federal laws.
  • Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

  • At least 18 years old.
  • Ability to multi-task to meet customer’s needs.
  • Professional appearance and a positive attitude.
  • Team player, honest, hardworking, and excellent attendance.
  • Basic Computer Skills.

Physical Requirements:

  • Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
  • Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
  • Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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