Customer Service Representative

3M HEALTHCARE; Woodstock (GA); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Competitive pay and bonuses

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Pet care discounts

Career development

Referral program

Access to AmeriVet locations

Job summary

South Cherokee Veterinary Hospital in Woodstock, GA is seeking a friendly, experienced Customer Service Representative for a part-time role. You will answer phones, schedule appointments, check patients in and out, process payments, and support front‑desk operations with a calm, professional demeanor.

Ideal candidates have experience in veterinary medicine or customer service, are organized, and can multitask while delivering exceptional client care.

Qualifications

• Experience in veterinary medicine or customer service.
• Strong passion for client communication and patient care.
• Organized, dependable, and detail‑oriented.
• Ability to multitask and provide exceptional customer service.

Responsibilities

• Answer phones and schedule appointments.
• Check patients in and out.
• Process payments.
• Maintain accurate medical records.
• Support daily front‑desk operations in a fast‑paced environment.
• Coordinate communication within the veterinary team.

Skills

Customer service

Veterinary experience

Multi-tasking

Phone handling

Scheduling

Records management

Weekend availability

Vet software

Tools

Vet software

Job description

Join an amazing team! Woodstock, GASouth Cherokee Veterinary Hospital has been a trusted provider of compassionate, high‑quality veterinary care in the Woodstock community for over 30 years. The hospital offers a full range of services supported by in‑house diagnostics, allowing for efficient, thorough treatment, while its dedicated team prioritizes client education and personalized care to help pets live long, healthy lives.

Who We’re Looking For

We are looking for an experienced and compassionate Customer Service Representative to join our team on a part‑time basis. The ideal candidate will have previous experience in veterinary medicine and a strong passion for client communication and patient care.

Responsibilities

• Answer phones and schedule appointments
• Check patients in and out
• Process payments
• Maintain accurate medical records
• Support daily front‑desk operations in a fast‑paced environment
• Coordinate communication within the veterinary team

Qualifications

• Previous experience in veterinary medicine or customer service
• Strong passion for client communication and patient care
• Organized, dependable, and detail‑oriented
• Ability to multitask and provide exceptional customer service
• Availability to work 2–3 days per week, including rotating weekends
• Preferred: Experience with veterinary software systems and handling high‑volume client interactions

Benefits We Offer

• Competitive pay and performance bonuses
• 401(k) matching and student loan assistance
• Health, dental, vision, life, and mental health insurance
• Generous paid time off and holidays
• Pet care discounts for personal pets
• Career development and advancement opportunities
• Referral program with financial rewards
• Access to over 200+ AmeriVet locations across the US
• Tailored development programs, mentorship, and career pathing

Note: Benefits listed above apply to full‑time employees.