Customer Service Representative

FASTSIGNS Parker/Castle Rock; Washington (District of Columbia); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first contact with current and prospective customers in our FASTSIGNS Center. You will work via email, telephone, in-person, and on-site at their place of business to build long-lasting relationships and turn prospects into clients.

Training and advancement opportunities are available in a fast-paced sign industry. Ideal candidates are outgoing, responsive, and eager to learn, with strong listening,

Qualifications

• Outgoing and people person with strong listening skills.
• Ability to build long-term customer relationships.
• Willingness to learn and grow in the sign industry.
• Strong documentation and organizational skills.

Responsibilities

• Be the first contact for customers via email, phone, or in-person.
• Build long-term relationships and convert prospects into clients.
• Learn to prepare estimates and manage work orders for timely delivery.
• Participate in daily team meetings and support marketing plans.
• Contribute to success of the FASTSIGNS Center.

Skills

Customer service

Communication

Sales skills

Relationship building

Tools

Estimates

Job description

Replies within 24 hours

Benefits

• Bonus based on performance
• Company parties
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Do you and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.

The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.

FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.

Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life.

Compensation: $18.40 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.