Customer Service Representative

Security Finance; Union (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company located in Union, MO is seeking a dedicated individual to provide exceptional customer service and manage office cash effectively. The role includes ensuring compliance with lending regulations and completing loan applications promptly. Candidates must be at least 18 years old, possess a valid driver's license, and pass a background check. Competitive benefits and a supportive work environment are offered.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license and reliable transportation required.
• Ability to pass a criminal background check.

Responsibilities

• Providing exceptional customer service.
• Maintaining office cash with accuracy and security.
• Ensuring compliance with state and federal lending regulations.

Skills

Exceptional customer service

Collections experience

Effective communication

Attention to detail

Job description

Overview

Location: 1002-50-Union MO-SFC, 105 Dell Centre Way, Union, MO 63084 4348, USA

Responsibilities

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.