Customer Service Representative

Security Finance; Breaux Bridge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid Health insurance (employee only)

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A leading financial services provider in Breaux Bridge is seeking a customer service representative. This role demands excellent telephone communication skills and a results-driven attitude in a fast-paced environment. Responsibilities include providing exceptional customer service, maintaining office cash, and ensuring compliance with lending regulations. The position offers a competitive salary and full benefits package, which includes company-paid health insurance and a 401(k) plan.

Qualifications

• Must be 18 years of age or older.
• Active driver's license and good driving record required.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain accurate and secure office cash.
• Ensure compliance with lending regulations.
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Skills

Telephone communication skills

Customer service orientation

Problem solving

Cash handling

Job description

Job Responsibilities

In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.