Customer Service Representative

Security Finance; Millington (TN); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Company paid health insurance

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Zusammenfassung

A financial services company is looking for a customer service representative in Millington, Tennessee. The role requires a friendly telephone presence and the ability to effectively communicate while providing exceptional support. Responsibilities include ensuring compliance with lending regulations, maintaining cash accuracy, and completing loan applications. We offer competitive compensation, health insurance, 401(k) matching, paid holidays, and profit sharing. Ideal candidates should have strong communication skills and some collections experience.

Qualifikationen

• Must be 18 years of age or older.
• Valid driver’s license with an acceptable driving record.
• Ability to pass a criminal background check.
• Collections experience preferred.

Aufgaben

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Achieve account gain through effective customer solicitation.
• Ensure compliance with lending regulations and company policies.
• Complete loan applications promptly.

Kenntnisse

Effective communication skills

Customer service orientation

Attention to detail

Ability to work in a fast-paced environment

Jobbeschreibung

Job Responsibilities

In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.