Customer Service Representative

Talentify; Town of Texas (WI); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Dynamic team

Job summary

Mesmerize, the leader in out of home advertising, is seeking a focused, structured, and motivated Customer Service Representative. The ideal candidate will thrive in a fast-paced, concurrent deadline environment, be highly focused, detail oriented, and capable critical thinking in a high-pressure environment.

For fifteen years, Mesmerize has maintained an entrepreneurial spirit and is in rapid growth mode. Salary is commensurate with experience and the role offers health benefits and a dynamic

Qualifications

• Bachelor's Degree preferred.
• Minimum of 2 years outbound B2B calling.
• Proficiency with Microsoft Office.
• Salesforce experience preferred.
• Strong communication and active listening.
• Attention to detail.

Responsibilities

• Minimum of 70 outbound calls per day.
• Follow communication scripts & understand products prior to calling.
• Receive calls & answer questions from medical offices.
• Build sustainable relationships & engage customers by going the extra mile.
• Multitasking, effective time management, & pivoting when needed.
• Follow up on materials being delivered.
• Be open-minded & coachable for growth improvement.

Skills

Outbound B2B calling

CRM Salesforce

Microsoft Office

Strong communication

Active listening

Attention to detail

Team collaboration

Self-motivation

Education

Bachelor's Degree preferred

Tools

Salesforce

Microsoft Office

Job description

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!

Customer Service Representative

Mesmerize, the leader in out of home advertising, is seeking a focused, structured, and motivated Customer Service Representative. The ideal candidate will thrive in a fast-paced, concurrent deadline environment. The Customer Service Rep will be highly focused, detail oriented, and capable critical thinking in a high-pressure environment.

For fifteen years, Mesmerize has maintained an entrepreneurial spirit and is in a rapid growth mode in the out of home and point of care vertical. We seek a true team player that has the fire and desire to help us grow, and grow their own skills in a fast paced, fun environment. Mesmerize team members are passionate, focused and dedicated to the markets and customers that we serve, and we expect new team members to contribute and share their knowledge and skills at 100%. If this role excites you, we encourage you to apply for this unique position.

Duties and Responsibilities

• Minimum of 70 outbound calls per day.
• Follow communication scripts & understand products being offered prior to calling.
• Receive calls & answer questions from medical offices.
• Build sustainable relationships & engage customers by going the extra mile.
• Multitasking, effective time management, & pivoting when needed.
• Follow up on materials being delivered.
• Be open-minded & coachable for growth improvement.

Skills and Requirements

• Bachelor's Degree preferred.
• Minimum of 2 years outbound B2B calling.
• Computer efficiency with Microsoft Office.
• Salesforce experience preferred.
• Good team player with desire to work collaboratively with operations and management.
• Meet daily/weekly/monthly performance metrics.
• Self-motivated, energetic, and creative
• Strong communication skills; both verbally and in writing
• Active listener
• Excellent attention to detail

Compensation

• Mesmerize offers a competitive compensation plan, health benefits, and the opportunity to work with a dynamic and fun team
• Salary commensurate with experience

#LI-Hybrid

MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.