Customer Service Representative

Mx Petroleum Corp; Town of Massena, Northern (NY, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

MX Fuels and Propane in Massena, NY is seeking a full-time Customer Service Representative to join the team and support day-to-day client inquiries.

The role includes handling in-person or phone inquiries, assisting with policy and product concerns, basic accounting tasks, posting payments, and collaborating with teammates in a busy office environment.

Qualifications

• Highly organized and detail-oriented.
• Customer service experience preferred.
• Friendly and approachable demeanor.
• Typing proficiency on computer and calculator.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Respond to customer inquiries in person or by phone.
• Assist customers with concerns regarding policies and products.
• Perform basic accounting related duties.
• Post payments to customer accounts.
• Work in a team environment.
• Perform other duties as required.

Skills

Highly organized

Customer service experience

Detail-oriented

Friendly

Typing & calculator

MS Word & Excel

Job description

MX Fuels and Propane is seeking a full-time Customer Service Representative to join our team! This position will be based out of our Massena, NY office.

Responsibilities:

• Respond to customer inquiries, either in-person or over the phone.
• Assist customer with concerns or issues regarding company policies and products we provide.
• Basic accounting related duties.
• Post payments to customer accounts.
• Work in a team environment.
• Various other duties as required.

Requirements:

• Highly organized.
• Customer Service experience preferred.
• Detail-oriented.
• Friendly.
• Proficient with typing on both computer and keyboard and calculator.
• Proficient in Microsoft Word and Excel products.