Customer Service Representative

AmeriVet Veterinary Partners; The Village (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Disability insurance

IRA retirement savings

Employee pet discounts

Continuing education

Job summary

The Village Animal Clinic in The Village, CA is seeking a reception team member to deliver outstanding client service for a busy veterinary practice. You will work closely with clients and doctors, handle scheduling, digital records, and payments while maintaining a welcoming environment.

Ideal candidates have veterinary experience or strong customer service skills, plus solid computer proficiency. This full-time, on-site role offers a supportive team culture, with benefits and opportunities for

Qualifications

• Experience in delivering top-notch client service.
• Experience in veterinary practice preferred.
• Strong computer skills; ability to manage digital records.

Responsibilities

• Answering phones.
• Communicate with clients and doctors.
• Scheduling appointments.
• Managing digital records.
• Invoicing and receiving payments.
• Cleaning exam rooms.

Skills

Client service

Team player

Veterinary practice experience

Computer skills

Multitasking

Positive attitude

Education

High school diploma or equivalent (Preferred)

Job description

The Village Animal Clinic is looking for new members for our reception team for our popular veterinary practice. Applicants should be experienced in delivering top-notch client service, should enjoy working with the public and their pets, and should be able to work effectively and supportively as a team member. Experience with veterinary practice and strong computer skills are preferred, but attitude, ability, and enthusiasm are our highest priorities. Enjoying a challenge, being able to multitask, and making clients feel important and warmly welcomed are essential personality traits.

We offer great career opportunities. Salary range starts at $19.00/hour for entry-level and $24.00 for experienced applicants. Our benefit package includes: medical insurance with a substantial employer contribution, dental & vision insurance; employer-paid disability insurance; IRA retirement savings; employee pet discounts; and continuing education.

We have one full-time position available.

Job Duties Include but not limited to:

• Answering phones.
• Communicate with clients and doctors.
• Scheduling appointments.
• Managing digital records.
• Invoicing and receiving payments.
• Cleaning exam rooms.

This opportunity gives the applicant a chance to work in an exciting and stimulating environment with great coworkers.

Job Type: Full-time

Salary: $19.00 - $24.00 per hour

Expected hours: 36 – 40 per week

Schedule:

• 10 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Veterinary Experience: 1 year (Preferred)

Ability to Relocate:

• Voorheesville, NY 12186: Relocate before starting work (Required)

Work Location:

In person

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note:

Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.