Customer Service Representative

Ashley Furniture Industries; Texarkana (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid vacation/holidays

Paid training

Employee discount

Job summary

Red River Home, LLC d/b/a Ashley Furniture is seeking a Customer Service Representative to support our sales team and ensure excellent service to customers. You will handle cash/credit transactions, answer multiple phone lines, and process sales in our computer system.

The role emphasizes a GREAT attitude, strong communication skills, and the ability to interface with multiple departments in a fast-paced retail environment. Equal opportunity employer.

Qualifications

• Excellent communication skills (written, verbal, and listening) required.
• Positive attitude and eagerness to assist customers.
• Ability to handle cash and credit transactions accurately.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Assist sales team and customers with a GREAT attitude.
• Process cash and credit transactions accurately.
• Answer a multi-line phone system and route calls appropriately.
• Process sales in the computer system and complete transactions.

Skills

Customer service

Communication

Cash handling

Problem solving

Time management

Job description

HIRING IMMEDIATELY!At Red River Home, LLC, our mission is to provide an exceptional selection of quality furniture at great values with excellent service to our clients at all levels of our operation while helping our customers achieve the home environment, they desire. We do this through adhering to our four Core Values which are non-negotiable: CUSTOMER FIRST – INTEGRITY – POSITIVE ATTITUDE – GROWTH MINDEDAre you looking for a position with a world-class company with room to grow and advance? Do you want to work in a comfortable environment with a support TEAM that loves what they do? Do you want a position that encourages personal accomplishment with excellent earning and advancement potential?Our TEAM needs additional Customer Service Representatives that are interested in helping ensure our clients receive the best service possible. Come be a part of our growing success.Perks & BenefitsNational Carrier Network Health, Dental, and Vision InsuranceLife Insurance401 (k) – with a Generous Company Match!Paid Vacation / HolidaysPaid TrainingGenerous Employee DiscountGuest Relations Representatives assist our sales team by:Having a GREAT AttitudeProcessing cash and credit transactionsAnswering a multi-line phone systemProcessing sales in our computer systemOrdering sold and stock merchandiseInterfacing between multiple departmentsUsing multiple computer systems simultaneouslyMulti-tasking in a fast-paced retail environmentOther job-related duties as assignedProblem SolvingIn Person Customer Service PreferredMoney HandlingTime Management & AccountabilityAdaptive to ChangeExcellent Communication Skills - written, verbal, & listeningRed River Home, LLC d/b/a Ashley Furniture is an Equal Opportunity Employer. Red River Home, LLC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law.