Customer Service Representative

TopBuild Corp.; Tampa (FL); Hybrid; USD 18,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Tuition Reimbursement

Life & Disability Insurance

Employee Assistance Program (EAP)

Employee Referral Bonus

Paid Military Leave

Length of Service Award

Job summary

Service Partners in Tampa, FL is seeking an Inside Sales Representative to be the key customer contact for the branch, providing order support and product information.

You will collaborate with Outside Sales Reps, Production, Customer Service, Credit and Delivery to keep the order fulfillment process moving while delivering world-class service and clear communication.

Qualifications

• Minimum of 18 years of age.
• 1- 2 years of experience in a customer service or insides sales role.
• Ability to perform basic math calculations.

Responsibilities

• Inside Sales Rep will serve as the key customer contact for our branch, providing order support and product information.
• Work closely with Outside Sales Reps, Production Personnel, Customer Service, Credit and Delivery to support the order fulfillment process.
• Maintain a positive rapport with customers and deliver world-class service.

Skills

Customer service

Communication skills

Problem solving

Basic math

Proficient computer skills

Job description

## Customer Service RepresentativeApply: Tampa, FL: Posted Today: R-124053**About Your Future with Service Partners**Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a *“Great Place to Work”* of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.**Job Description****Your Responsibilities**Currently hiring an Inside Sales Representative to join our team and enhance our business. The Inside Sales Rep will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Customer Service, Credit and Delivery to support the order fulfillment process.* Personable, enthusiastic and engaging personality.* Ability to maintain a positive rapport with customers, providing world class service.* Excellent communication skills, both verbal and written.* Exemplary customer service skills, analytics and problem- solving skills.* Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.* Any other duty, task, or responsibilities as assigned.**Your Qualifications*** Minimum of 18 years of age.* If operating a vehicle for company purposes, a valid driver's license is required.* 1- 2 years of experience in a customer service or insides sales role.* Ability to perform basic math calculations.**Travel Requirements**Type of Travel Required: Local Amount of Travel Required: <10%**Physical Requirements**Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system.**Your Benefits**We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:* Competitive Compensation* Medical, Dental and Vision* Strive Wellness Program* 401(k) Matching* Paid Holiday and Paid Time Off (PTO) for all positions* AssuredExcellence: minimal to no cost medical care and prescription drugs* Flexible Spending Accounts (FSA): Healthcare and Dependent care* Health Spending Account (HSA): with employer contribution* Life & Disability Insurance* Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.* Employee Referral Bonus* Paid Military Leave* Tuition Reimbursement* Length of Service Award**Compensation Range**$13.00 - $30.00 *To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.*