Customer Service Representative

Hartung Glass; Salt Lake City (UT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability benefits

401k with match

Wellness programs

Career development

Referral bonuses

Job summary

Hartung Glass is seeking a detail oriented Inside Sales/Customer Service Representative to handle calls and emails, processing customer orders and estimates.

Requires 2+ years in a customer service role, strong communication, and proficiency with Microsoft Office. You will collaborate with operations and sales to ensure timely order fulfillment and excellent service to customers.

Qualifications

• 2+ years in an office related customer service role

Responsibilities

• Process customer orders, quotes, and/or change notices for glass showers and bath enclosures.
• Meet the needs of internal and external customers with efficiency and courtesy.
• Partner with operations and sales in tracking orders and any special product or order requests.
• Answer and direct customer calls and emails to Hartung contacts.
• Perform general office duties.

Skills

Customer service

Order processing

Phone & email support

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Description

We are looking for a detail oriented multi-tasking specialist for our inside sales/customer service team. Our Inside Sales/Customer Service Representatives answer calls and emails to process customer orders and estimates.

Requirements

Customer Service Representative

Pay range: $19.00/hr to $21.00/hr DOE

Hours: M-F 8:00am to 5:00pm

Description

We are looking for a detail oriented multi-tasking specialist for our customer service team. Our Customer Service Representatives answer calls and emails to process customer orders and estimates.

Requirements

• Process customer orders, quotes, and/or change notices for the manufacturing of glass Shower and Bath enclosures in an accurate and timely manner.
• Meet the needs of internal and external customers with efficiency and courtesy.
• Partner with operations and sales in the tracking of orders placed and any special product or order requests.
• Answer and direct customer phone calls and/or emails to all appropriate Hartung contacts.
• Perform general office duties.

Experience

• 2+ years' experience in an office related customer service role
• Glass industry, construction industry, banking industry, experience preferred - not required
• Ability to communicate clearly
• Detail oriented and have a high degree of self-motivation
• Proficient in basic math skills, computer skills, and familiar with Microsoft Office applications
• Team player and dedicated to team success

What We Offer You

• Comprehensive medical, dental, vision and disability benefits programs
• Quarterly Profit Sharing
• 401k with employer match
• Wellness programs
• Career development
• Referral bonuses up to $1500.00