Customer Service Representative

Laurel Linen Service, Inc.; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Stable, family-owned

Group benefits

Competitive pay

Job summary

Laurel Linen Service, Inc. in Pittsburgh is seeking a Customer Service Representative to support customers and internal operations. This stable, family-owned company has served since 1934 and values accuracy and friendly service.

You'll handle inquiries by phone, perform data entry, and assist with basic accounting and accounts receivable tasks while maintaining high attention to detail in a fast-paced environment.

Qualifications

• Experience in customer service, office, accounting, or administrative roles.
• Professional, dependable, and motivated.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Excellent telephone etiquette and customer service skills.
• Ability to use a 10-key calculator by touch preferred.
• Dependable, organized, and able to work independently or in a team.

Responsibilities

• Provide professional and responsive customer service by phone and assist with questions, requests, and accounting needs.
• Accurately enter and maintain customer and account information.
• Perform basic accounting functions and assist with financial data entry.
• Support accounts receivable activities and maintain accurate customer information.
• Handle incoming customer calls professionally and efficiently.
• Assist with general office and administrative duties as needed.
• Maintain a high level of accuracy when processing information and completing tasks.

Skills

Experience in CS/office

Professionalism

Communication

Attention to Detail

Microsoft Word

Microsoft Excel

Microsoft Outlook

Telephone etiquette

10-Key

Teamwork

Tools

Microsoft Word

Excel

Outlook

Job description

Customer Service Representative

Looking for a stable company where you can make a difference? Join a growing, successful regional family-owned and professionally managed company that has been proudly serving customers since 1934.

Virginia Linen Service is seeking a dependable, motivated, and professional Customer Service Representative to support our customers and internal operations. This is a full or part-time inside customer service opportunity ideal for someone who enjoys working with people, staying organized, and providing excellent service.

The ideal candidate will have strong telephone and computer skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Customer Service: Provide professional and responsive customer service by phone and assist customers with questions, requests, and accounting needs.
• Data Entry: Accurately enter and maintain customer and account information.
• Basic Accounting: Perform basic accounting functions and assist with financial data entry.
• Accounts Receivable: Support accounts receivable activities and maintain accurate customer account information.
• Telephone Support: Handle incoming customer calls professionally and efficiently.
• Administrative Support: Assist with general office and administrative duties as needed.
• Accuracy & Organization: Maintain a high level of accuracy when processing information and completing assigned tasks.

Essential Qualifications

• Experience: Previous customer service, office, accounting, or administrative experience preferred.
• Professionalism: Highly professional, dependable, and motivated.
• Communication: Excellent verbal and written communication skills.
• Attention to Detail: Strong attention to detail and accuracy.
• Computer Skills: Proficiency with Microsoft Word, Excel, and Outlook.
• Telephone Skills: Excellent telephone etiquette and customer service skills.
• 10-Key: Ability to use a 10-key calculator by touch preferred.
• Work Ethic: Dependable, organized, career-oriented, and able to work independently as well as part of a team.

BENEFITS

• Stable, Family-Owned Company
• Group Benefits: Available benefits may include Medical, Dental, Vision, Life Insurance, Short-Term Disability, and 401(k), based on eligibility.
• Competitive pay

At Laurel Linen Service, we offer much more than just a job - we offer the opportunity to build a rewarding career with a company that values its employees. We are committed to growth, innovation, and social responsibility. We believe in offering our employees a comprehensive benefits package and a supportive work environment where you can grow professionally and make a real impact.

About Laurel Linen Service, Inc. Laurel Linen Service, Inc. has been a trusted partner for businesses in hospitality, healthcare, and more since 1934. As a leader in linen rental and commercial laundry services, we are committed to reducing our environmental footprint while helping our clients achieve their goals. Our family-owned business takes pride in providing top-quality service and fostering a culture of care, respect, and responsibility.

Laurel Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.