Customer Service Representative

Talentify; Minnetonka (MN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

7 paid holidays

PTO

Job summary

Culligan Water Minnetonka is hiring a Customer Service Representative to build lasting customer relationships and provide exceptional service. You will communicate our water treatment solutions, handle payments and scheduling, and support a growing team in a friendly, professional environment.

Join us for a comprehensive benefits package including health, dental, vision, 401k, and generous paid time off. A pre-employment background check and drug screening are part of the process, with a high

Qualifications

• Must have excellent communication skills, both verbal and written.
• Ability to quickly resolve customer questions and issues.
• Careful attention to accuracy in all paperwork and records.
• Willingness to become a water treatment expert through training.

Responsibilities

• Clearly communicate products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices and assist with collections.
• Schedule deliveries and service appointments efficiently.

Skills

Strong communication

Quick problem solving

Attention to detail

Willingness to learn

Microsoft Office

Data entry

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join Our Dynamic Team!

Are you a positive and adaptable individual looking for a unique opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Minnetonka, where our employees don't just provide service; they build lasting customer relationships and deliver exceptional experiences.

About Culligan: Culligan of Minnetonka, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

What Culligan Offers:

• Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.


• Career growth opportunities through training and development.


• Competitive base pay, commission, and bi-annual employee incentives.


• 401k with employer match.


• Achieve work-life balance with a Monday-Friday 8AM-4:30PM schedule.


• 7 paid Holidays and a competitive PTO package.

Key Responsibilities:

• Effectively communicate our products and services to customers.


• Address general water quality concerns and inquiries.


• Handle payments, invoices, and assist with collections.


• Efficiently schedule deliveries and service appointments.

Desired Qualities:

• Strong communication skills, both verbal and written.


• Quick problem-solving abilities for addressing unique customer needs.


• Meticulous attention to detail to ensure accuracy.


• Willingness to become a water treatment expert through training.


• Proficiency in Microsoft Office, data entry, and documentation.


• Collaborative team player with a friendly demeanor.

Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued.

Fine Print:

to be a CSR at our dealership you will be subject to a pre-employment background check, and drug screening offer of employment. In addition, a high school diploma or equivalent is required.

Pay Range

$21—$23 USD

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.