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Customer Service Representative

Outsourcingnetwork

Phoenix (AZ)

Remote

USD 35,000 - 55,000

Full time

11 days ago

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Job summary

A leading revenue cycle management firm is seeking full-time Customer Service Representatives to work from home. The role requires excellent communication and organizational skills to manage patient accounts and payment negotiations effectively. Competitive pay and medical benefits offered.

Benefits

Medical benefits

Competitive pay

Qualifications

Excellent phone and customer service skills.
Ability to communicate effectively.
Dependable and organized.
High-speed Internet at home.

Responsibilities

Make and receive calls to negotiate payment arrangements.
Meet established goals for contacts and collections.
Work independently and as part of a team.

Skills

Phone skills

Customer service skills

Problem-solving

Organized

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Job Description

We are a company located in Wheat Ridge, Colorado with clients around the United States, and we are currently looking to fill

Job Description

We are a company located in Wheat Ridge, Colorado with clients around the United States, and we are currently looking to fill Full-Time, openings for at home Customer Service Reps/Patient Account Reps. Patient Account Representatives essential duties will be to take/make calls to customers in order to negotiate payment arrangements for outstanding balances due on accounts. We are looking for representatives who enjoy working from home, and are good at self motivating and staying on task. Our next new hire class date will be July 8th of 2025.

Applicants must meet the following requirements:

Possess excellent phone and customer service skills and abilities
Able to communicate effectively
Organized
Dependable
Have high speed Internet in home
Have a quiet work space with no distractions or noises in the background
Accurate and thorough in performing work assignments
Able to identify, analyze and solve problems
Work well independently as well as with a team
Meet the established goals for contacts and collections
Bilingual skills a plus but not required.

Please respond by e-mail and include resume.

These full time positions offer competitive pay structure and medical benefits.

Compensation: Commensurate with experience

” Our initial interviews are conducted on the Spark Hire platform. Qualified candidates will receive an emailed invitation to complete a video interview at their convenience.”

Company Description

Healthcare Outsourcing Network, L.L.C. is a national revenue cycle management firm headquartered in Lakewood, Colorado. We service healthcare providers exclusively, and specialize in:

Self pay early-out programs
Insurance follow-up; and,
Patient care call/verification programs.

By focusing on telephone contact with your patients and third-party payers, we increase cash flow while at the same time increasing patient satisfaction and decreasing account days in A/R. By utilizing the latest in computer and telephone technology and a patient-friendly approach, we maximize recoveries for our clients.

Healthcare Outsourcing Network, L.L.C. is a national revenue cycle management firm headquartered in Lakewood, Colorado. We service healthcare providers exclusively, and specialize in: - Self pay early-out programs - Insurance follow-up; and, - Patient care call/verification programs. By focusing on telephone contact with your patients and third-party payers, we increase cash flow while at the same time increasing patient satisfaction and decreasing account days in A/R. By utilizing the latest in computer and telephone technology and a patient-friendly approach, we maximize recoveries for our clients.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Hospitals and Health Care, Non-profit Organizations, and Government Administration

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