Customer Service Representative

Mindlance; Peapack-Gladstone (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading staffing firm is seeking a candidate for a role focused on international customer order processing. The responsibilities include handling order entry through to shipment, ensuring compliance with export regulations, and providing support through documentation creation. The ideal candidate should possess strong skills in customer service, data entry via SAP, and communication, along with a BS degree in Business or related fields. This role requires proficiency in Microsoft Office and a detail-oriented approach.

Qualifications

• Prior experience in customer service and order processing.
• Demonstrated proficiency with Microsoft Office Applications.
• Ability to handle export documentation and compliance.

Responsibilities

• Process international customer orders from entry to shipment.
• Coordinate export customer service duties.
• Create export documentation and communicate with stakeholders.

Skills

Customer Service

Data Entry via SAP

Communication

Proficiency with Microsoft Office Applications

Interpersonal Communication

Attention to Detail

Issue Resolution

Education

BS degree in Business

International Business or Supply Chain disciplines

Tools

SAP/ERP system

Job description

Job Description

Top 3 critical skills: Customer Service, Data Entry via SAP, Communication

Role Description: This position is responsible for International Customer Order Processing from order entry through shipment to end market while ensuring export compliance adherence. The colleague will coordinate export customer service duties required to implement intercompany financial flows, export systems, export compliance and international transportation.

Responsibilities

• General Support duties including Filing and Scanning
• Date entry to execute International Customer Order requirements
• Creation of Export Documentation
• Communication with stakeholders via Outlook

Technical Skills Requirements

• Demonstrated proficiency with Microsoft Office Applications is required
• Team-oriented colleague with strong interpersonal communication (oral and written) skills and proven attention to detail and issue resolution is highly desired.
• Knowledge of SAP/ERP system preferred

Minimum Education Experience Required

BS degree in Business preferred, International Business or Supply Chain disciplines a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.