Customer Service Representative

Rone and Associates - Allstate Insurance; Ozark (MO); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Simple IRA

Health benefits

Growth potential to CSR Manager after 90 days

Hourly pay plus commission/bonus

Licensing paid by agency

Job summary

An insurance agency in Missouri is seeking an outgoing and customer-focused individual to join their team. This role involves establishing customer relationships, educating clients about insurance options, and developing leads. Strong communication skills and a detail-oriented approach are essential. The agency offers a pathway to promotion and various benefits.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.
• A valid insurance license will be required; unlicensed applicants may apply if they are willing to pursue licensing upon selection.
• Proactive in problem-solving and able to learn computer functions.
• Able to work in a team environment.
• License or willingness to pursue licensing.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products.

Skills

Excellent communication skills

Detail oriented

Proactive in problem-solving

People-oriented

Proactive problem solving

Willingness to learn computer systems

Education

Insurance license (required)

Job description

Benefits

• 401(k)
• Bonus based on performance
• Health insurance
• Paid time off
• Simple IRA
• Health benefits
• Growth potential: Ability to be promoted to CSR Manager after 90 days.
• Hourly pay plus commission/bonus
• Licensing paid by agency

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Detail oriented
• Proactive in problem-solving
• Able to learn computer functions
• Ability to work in a team environment
• A valid insurance license will be required; unlicensed applicants may apply if they are willing to pursue licensing upon selection.