Customer Service Representative

FASTSIGNS #42301; Newnan (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Free uniforms

Job summary

FASTSIGNS #42301 is seeking a Customer Service Representative to join our team. This entry-level role focuses on frontline customer interactions and sales support.

You will learn to prepare estimates, process work orders and help ensure timely delivery of orders while engaging with customers in person, by phone or email. Growth and training opportunities are available within a fast-paced sign industry environment.

Qualifications

• 2–3 years of retail or counter sales experience preferred.
• High school diploma or equivalent required.
• Outgoing, responsive, eager to learn and able to build relationships.
• Great listening and organization skills.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and contribute to business and marketing plans.
• Work with customers via email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Retail sales

Customer service

Communication skills

Relationship building

Organizational skills

Education

High school diploma or equivalent

Job description

Benefits:

• Bonus based on performance
• Company parties
• Free food & snacks
• Free uniforms
• Paid time off
• Training & development

FASTSIGNS #42301 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

This is an entry-level Front Counter/Inside Sales position with good potential for higher earnings and advancement. It's also a very good source of employment security if you achieve moderate to great success in this industry. There is a constant demand for experienced and successful sales consultants in the sign, print, tradeshow, promotional, etc. industry, both wholesale and retail. Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.