Customer Service Representative

Energy Innovation Corp; New Orleans (LA); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Growth path into sales marketing

Personal mentor

New Orleans home-style benefits

Job summary

Netflix is seeking a junior Customer Service Representative in a freelance role based in New Orleans. You will transform listening dashboards into actionable storytelling for the sales floor and drive multi-channel campaigns to generate qualified leads for Netflix.

The role emphasizes data-driven experimentation, weekly cadences to maintain accountability, and meticulous CRM record-keeping. A growth path into sales marketing and a personal mentor are offered in a supportive environment.

Qualifications

• 1+ years in a similar Customer Service Representative role.
• Experience in sales marketing or lead generation is a plus.
• Detail-oriented with accuracy and quality control.

Responsibilities

• Translate Active Listening dashboards into usable stories for the sales floor.
• Develop and execute multi-channel campaigns to drive qualified leads for Netflix.
• Run experiments on sales marketing messaging and retain only high-converting content.
• Set the weekly cadence to keep Netflix reps accountable.
• Maintain CRM records and forecast monthly bookings.

Skills

Active listening

Storytelling

Campaign development

Lead generation

Data-driven decisions

Tools

CRM software

Job description

This is a junior opportunity for a Customer Service Representative who knows how to move metrics, not just manage them. If you have 1 years in sales marketing, this freelance job offers $44,000 - $66,000 plus the room to lead and grow.

Key Responsibilities

• Translate Active Listening dashboards into stories the sales floor actually uses
• Develop and execute multi-channel campaigns that drive qualified leads for Netflix
• Run experiments on sales marketing messaging and keep only what converts
• Set the weekly cadence that keeps Netflix reps accountable
• Maintain accurate records in the CRM and forecast monthly bookings

What You'll Bring

• Detail-oriented approach with a commitment to accuracy
• A keen eye for quality and consistency in your output
• Roughly 1+ years operating in a similar Customer Service Representative position
• Curiosity that outpaces your current job description

Netflix makes Change Management look simple, which anyone in sales marketing knows is the bias-to-action hardest thing to pull off. Ownership at Netflix means you fix the broken thing even when nobody assigned it to you.

Sign on for $44,000 - $66,000, gain a growth path into sales marketing, a personal mentor, and benefits that make New Orleans feel like home.

We bumped the date today, signaling this Customer Service Representative search is ongoing.