Customer Service Representative

BCI Acrylic Inc.; Montrose (CO); On-site; USD 22,000 - 25,000; Part time

Job summary

Unrivaled Plumbing & Heating in Montrose, CO is seeking a reliable Customer Service Representative (Part-Time) to be the first point of contact for customers, answer calls, schedule service appointments, and enter data accurately.

This role is 4 days per week with a potential transition to full-time after 90 days, and offers competitive pay based on experience in a busy service environment.

Qualifications

• Previous office or customer service experience required.
• Strong communication and interpersonal skills.
• Detail-oriented with strong data entry skills.

Responsibilities

• Answer incoming phone calls in a professional and friendly manner.
• Schedule service appointments as needed.
• Respond to customer questions and business inquiries with accuracy and professionalism.
• Ensure accurate data entry into company systems.
• Assist with basic office tasks and support the operations team.
• Maintain a responsive and customer-focused attitude at all times.

Skills

Customer service

Data entry

Scheduling software

Multitasking

Communication

Education

Prior office experience

Tools

CRM systems

Tablets

Job description

Customer Service Representative (Part-Time) $16-$18

Location:Montrose, CO
Schedule:Part-Time (4 days per week) | Potential transition to Full-Time after 90 days
Company:Unrivaled Plumbing & Heating

About the Role

We are seeking a reliable and detail-orientedCustomer Service Representative (CSR)to join our office team. This role is ideal for someone with prior office experience who enjoys helping customers, staying organized, and supporting a busy service environment.

As the first point of contact for our customers, you will play a key role in creating a professional and positive experience. This is a part-time position (4 days per week) with the opportunity to transition into a full-time role after 90 days.

Responsibilities

• Answer incoming phone calls in a professional and friendly manner.
• Schedule service appointments as needed.
• Respond to customer questions and business inquiries with accuracy and professionalism.
• Ensure accurate data entry into company systems.
• Assist with basic office tasks and support the operations team.
• Maintain a responsive and customer-focused attitude at all times.

Qualifications

• Previous office or customer service experience required.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable with technology, tablets, and scheduling software.
• Detail-oriented with strong data entry skills.

Schedule & Compensation

• Part-Time: 4 days per week.
• Opportunity to transition to full-time after 90 days.
• Competitive pay based on experience.