Customer Service Representative

Security Finance; Montgomery (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company paid Health insurance (employee only)

Competitive 401(k) with match

Paid holidays and vacation

Job summary

A financial services company located in Montgomery, AL, is seeking a results-driven customer service representative. This role primarily involves providing exceptional service over the phone and maintaining office cash accurately. The ideal candidate should have effective communication skills and be able to work in a fast-paced environment. The position offers competitive compensation and benefits, including company-paid health insurance and a 401(k) with match.

Qualifications

• 18 years of age or older.
• Valid driver’s license and reliable transportation.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash accurately.
• Complete loan applications promptly.

Skills

Effective communication skills

Customer service orientation

Attention to detail

Job description

1700-68-Montgomery, AL - SFC, 6156 Atlanta Hwy, Montgomery, AL 36117-2800, USA

Job Responsibilities

In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.