Customer Service Representative

The TemPositions Group of Companies; Medford (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Short-term disability

401(k)

Employee assistance

Childcare assistance

Discounts

Paid holidays

Longevity bonuses

Job summary

The TemPositions Group of Companies is seeking a Customer Service Representative in the Patchogue, NY area. You will assist customers with questions, orders, and concerns, delivering friendly and professional service.

This temp-to-hire role answers calls and emails, resolves issues, and keeps customer data up to date. The ideal candidate has at least 2 years of customer service experience, excellent communication, and basic computer skills, including Microsoft Office.

Qualifications

• Two years of customer service experience or more.
• Strong communication skills and professional attitude.
• Ability to handle questions, orders, and concerns with friendly service.

Responsibilities

• Answer customer questions and provide information.
• Handle phone calls, emails, and messages.
• Resolve complaints and customer issues.
• Process order requests.
• Keep customer information updated.
• Provide friendly and helpful service.
• Work with other employees to solve customer problems.

Skills

Customer service

Communication

Education

High School Diploma

Tools

Microsoft Office

Job description

Our client is seeking a Customer Service Representative located in the Patchogue, NY area. Responsible for assisting customers with questions, orders, and concerns while providing friendly and professional service. The role is a temp to possible direct hire position answering calls and emails, resolving customer issues, updating customer information, and ensuring a positive customer experience. Strong communication, basic computer skills, and a professional attitude are preferred.

Job responsibilities

• Answer customer questions and provide information.
• Handle phone calls, emails, and messages.
• Resolve complaints and customer issues.
• Process order requests.
• Keep customer information updated.
• Provide friendly and helpful service.
• Work with other employees to solve customer problems.

Requirement

• High School Diploma.
• must have at least 2 years of customer service experience.
• Good communication skills.
• Friendly and professional attitude.
• Knowledge of Microsoft office and computer skills.
• Ability to work with customers patiently.

BENEFITS

We offer eligible employees competitive pay and access to a range of benefits and support programs

• medical
• dental
• vision
• prescription coverage
• short-term disability
• 401(k)
• employee assistance
• childcare assistance
• discounts
• paid holidays
• longevity bonuses.

Benefits are based on assignment type, schedule, length of employment, and plan eligibility requirements.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.