Customer Service Representative

001 Brown & Brown, Inc; Lower Websterville (VT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Student loan assistance

Paid time off

Holidays

Mental health resources

Employee discounts

Job summary

Bridge Specialty Group seeks a Customer Service Representative to support daily workflow in Barre, Vermont. You will handle mail, phone calls, data entry, and general office tasks to keep operations smooth.

Ideal candidates have a High School diploma, at least one year of office experience, and proficiency with Microsoft Office. A valid driver’s license is required. This full-time position offers hourly pay and benefits.

Qualifications

• High School diploma or equivalent is required.
• Minimum one year of general office experience.
• Accurate data entry skills using keyboard and number pad.
• Able to perform repetitive tasks accurately.
• Proficient in Microsoft Office Suite.

Responsibilities

• Handles all aspects of incoming and outgoing mail including daily trips to the Post Office.
• Responsible for keeping email boxes current at all times.
• Log in new business, renewals, and additional required documents.
• Processes data, copies, faxes, files, maintain records, prepare documents/letters, order supplies.
• Answer and direct phone calls.
• Provide clerical work as assigned.
• Complete special assignments and stay up to date on required procedures.

Skills

Office experience

Accurate data entry

Repetitive tasks

MS Office Suite

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. New England Excess Exchange (NEEE) is seeking a Customer Service Representative to join our growing team in Barre, VT. The Customer Service Representative is primarily responsible for the organization and administration of the company’s daily workflow and assist with general office duties.

How You Will Contribute

• Handles all aspects of incoming and outgoing mail including daily trips to the Post Office.
• Responsible for keeping email boxes current at all times.
• Log in new business, renewals, and additional required documents.
• Processes data, copies, faxes, files, maintain records, prepare documents/letters, order supplies.
• Answer and direct phone calls.
• Provide clerical work as assigned.
• Complete special assignments and stay up to date on required procedures.

Licenses & Certifications

Valid drivers' license and clean driving record.

Skills & Experience to Be Successful

• High School diploma or equivalent.
• Minimum one year of general office experience.
• Accurate data entry skills - keyboard and number pad.
• Able to perform repetitive tasks accurately.
• Proficient in Microsoft Office Suite.

About Us

Bridge Specialty Group creates a more seamless way to connect the varying needs of our retail partners with the market clout and talents of our wholesale entities. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers' comp, property and personal lines. With more than 50 locations and more than 2,000 team members throughout the United States and Europe, Bridge has access to more than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book. Our focus is on bringing the power of collective size and specialty to the wholesale brokerage marketplace. Bridge Specialty Group - aligning risk with greater reach.

Pay Range

18.00 - 20.00 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". At Bridge Specialty Group, our unwavering commitment to unity, diversity, and individual growth sets the stage for a workplace like no other. We believe in the power of One Team, where collaboration fuels unlimited possibilities. As One Team, we are anchored in the 'Power of Be', a core set of behaviors, skills, and characteristics we value most. It is part of our cultural DNA, influencing how we get stuff done every day and how we accomplish our goals, creating a link between what we do and how we do it. We are more than a global insurance wholesaler; we are a collective force of over 2,000+ teammates across 50+ locations throughout the United States and Europe. With 25+ specialized brands and access to 200+ carriers, we seamlessly connect the diverse needs of our retail partners in property, casualty, environmental, professional, workers' compensation, and personal lines. Together, we build trust, exceeding expectations. Our $5 billion+ premium book is a testament to our collaborative partnerships. Here, your uniqueness is celebrated, you are rewarded for your contributions, and we invest in your professional growth, offering tools, resources, and mentorship to support your career goals. You will be proud to be a part of a team that defines excellence and pushes the boundaries of what is possible. 'One Team, Unlimited Possibilities' is not just a slogan - it's the core of who we are. And the exciting part? We're always on the lookout for talented teammates like yourself.