Customer Service Representative

FASTSIGNS International. Inc; Lewiston (ID); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Flexible Schedule

Holiday Party

Job summary

FASTSIGNS Center in Lewiston, ID is seeking a Customer Service Representative to be the first point of contact for customers and help manage estimates, work orders, and timely delivery of orders.

You will participate in daily team meetings, support marketing plans, and help build lasting client relationships. The role emphasizes strong communication, multitasking, and a proactive, learning mindset.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Ability to manage multiple projects at once.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in the FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Be involved in daily team meetings, execute business and marketing plans and contribute to the center's success.
• Work with customers via email, telephone, in-person, and at their business location.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Customer service

Multitasking

Relationship building

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

Future Opening: Customer Service Representative

FASTSIGNS #400401 is hiring for a Customer Service Representative to join our team!
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Flexible Schedule
• Holiday Party

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Ability to manage multiple projects at once
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Compensation: $17.00 - $20.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Typically Monday through Friday business hours

Fast growing industry

Opportunity to work in a variety of roles