Customer Service Representative

RADcube; Indianapolis (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

RADcube in Indianapolis seeks a role that bridges the delivery team and the customer, ensuring alignment on project goals and timelines. You will coordinate with customer teams, gather requirements, communicate status, and manage day-to-day touchpoints to keep initiatives on track.

The position focuses on translating business needs into actionable deliverables, facilitating clear communication across stakeholders, and supporting successful outcomes for government, healthcare, and enterprise

Responsibilities

• Bridge between the delivery team and the customer.
• Coordinates with customer teams, gathers requirements, communicates status, and manages day-to-day touchpoints.

Job description

Indianapolis, United States | Posted on 10/05/2026

Founded in 2015, RADcube is a leading technology consulting and software development firm headquartered in Carmel, Indiana. The company specializes in transforming enterprise ideas into real-world innovations by leveraging emerging technologies such as Artificial Intelligence, Blockchain, and Cloud Computing.

With nearly a decade of industry experience, RADcube serves diverse sectors, including healthcare, finance, government, and manufacturing. Their core service portfolio includes:

• Digital Transformation and strategy consulting.
• Custom Software Development tailored to specific business needs.
• Advanced Data Analytics and AI-driven platforms.
• Cybersecurity and risk management.

Recognized for its innovation-led culture, RADcube operates RADlabs, an R&D hub focused on high-impact solutions like Responsible AI and Intelligent Automation. The firm is committed to a human-centric approach, ensuring cutting-edge technology delivers measurable business outcomes and long-term success for global clients.

The company’s commitment to innovation has earned significant industry honors:

• 2026 TechPoint Mira Awards Finalist: Named a finalist for Tech Company of the Year, recognizing high-growth pioneers that demonstrate extraordinary leadership.
• Public Sector Excellence: Awarded the Utah NASPO Cloud & Software Solutions Contract, solidifying their role as a trusted partner for large-scale government digital initiatives and more.

Job Description

Bridge between the delivery team and the customer. Coordinates with customer teams, gathers requirements, communicates status, and manages day-to-day touchpoints.