Customer Service Representative

Mon-Clair Animal Hospital; Illinois; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Performance bonuses

401(k) matching

Health, dental, vision insurance

Generous paid time off

Job summary

Mon-Clair Animal Hospital in Millstadt, IL is seeking a Customer Service Representative to join their team. The role requires strong communication skills and experience interacting with the public, preferably in a veterinary environment. Responsibilities include greeting clients, managing calls, and handling payments.

Compensation ranges from $15 to $19 per hour, depending on experience. The team offers a supportive work culture with various benefits including 401(k) matching and health insurance. Flexible scheduling is expected based on office needs.

Qualifications

• Experience working in a veterinarian office preferred.
• Ability to adapt and learn new software programs.
• Skills in preparing estimates and collecting payments.

Responsibilities

• Greet clients and check them into the system.
• Answer phone calls and manage emails.
• Prepare for the next day and confirm appointments.

Skills

Experience with the public

Great communication skills

Fast learner

Job description

## Customer Service RepresentativeApplylocations: Millstadt, ILtime type: Full timeposted on: Posted 11 Days Agojob requisition id: JR108033We are looking for a Customer Service Representative to join our team at Mon-Clair Animal Hospital.We are looking for someone who has experience working with the public, great communication skills over the phone as well as in person. We prefer you have experience in a veterinarian office.You must be a fast learner with our software program, and willing to adapt and learn a new program, when that time comes.Your duties will include greeting clients as they arrive, checking them into the system, rooming the client and pet, if techs are busy. Answering phone calls, checking voicemails, emails. You will be responsible for preparing estimates, collecting payment at the time of service, refilling medications, preparing for the next day, confirming appointments if they are not confirmed thru reminders, helping with in house cleaning, deposits and end of day closing and reports. All of this and occasionally hands on with the pets, to help a tech.We will be willing to train, if we feel you and your personality would be a good fit with our team.Compensation: $15-$19/hr depending on experienceCurrent office hours are Monday- Tuesday and Thursday-Friday. No late hours.Hours may change, and you must be flexible, with a changing schedule.At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.