Customer Service Representative

Tony Persichitti - State Farm Agency Intern; Havre de Grace (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Tony Persichitti - State Farm Agency Intern in Havre de Grace, MD seeks a customer service focused individual to join the team as a Customer Service Representative. You will build relationships with clients, respond to inquiries, and support daily agency operations while delivering friendly, accurate service to the community.

This role emphasizes empathy, clear communication, attention to records, and teamwork with agency colleagues to resolve issues and promote community trust.

Qualifications

• Customer service mindset and empathy.
• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Attention to detail

Multitasking

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

As a Customer Service Representative with Tony Persichitti - State Farm Agency Intern, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and results -minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.