Customer Service Representative

F&M Bank and Trust Company; Hannibal (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

F&M Bank and Trust Company is seeking a teller to provide courteous face-to-face service to customers, promote bank services, and open new accounts. The role includes handling safety deposit access and processing customer check orders.

The ideal candidate will have 1 year of banking experience and a background in customer service, with preference for additional teller or banking experience.

Qualifications

• 1 year banking experience required.
• Previous face-to-face customer service required.
• More years banking or cashier experience preferred.
• Previous bank Teller experience preferred.
• Previous customer service experience preferred.

Responsibilities

• Front line of courteous face-to-face service to potential and current customers.
• Sell a variety of bank services and open new accounts.
• Manage customer access to Safety Deposit Boxes.
• Process check orders for customers.

Skills

Customer service

Sales

Cash handling

Education

High school/ GED completion

Some college coursework

Bachelor's degree preferred

Job description

Purpose of position:

• Front line of courteous face-to-face service to potential and current customers
• Sell a variety of bank services and open new accounts
• Manage customer access to Safety Deposit Boxes
• Process check orders for customers

Job qualifications:

Education

• High school or GED completion required
• Some college coursework in math, communications, business, finance, marketing, accounting, or a related field preferred
• Bachelors degree preferred

Experience

• Previous face-to-face customer service required
• 1 year banking experience required
• More years banking or cashier experience preferred
• Previous bank Teller experience preferred
• Previous customer service experience preferred