Customer Service Representative

Chung Insurance Agency; Gladstone (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K

Paid time off

Growth potential

Job summary

A State Farm independent contractor agency in Gladstone, Oregon, is seeking a Customer Service Representative. This role emphasizes establishing customer relationships and providing education on insurance options while developing leads and marketing appropriate products. Ideal candidates are outgoing, detail-oriented, and possess strong communication skills. This position offers growth potential, a 401K plan, and paid time off.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• Detail oriented and proactive in problem solving.
• Proactive in problem solving and able to learn computer functions.
• Able to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options.
• Develop leads and schedule appointments.

Skills

Excellent communication skills

Detail oriented

Proactive problem solving

People-oriented

Able to learn computer functions

Team environment

Marketing mindset

Job description

About the job Customer Service Representative

Position Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.