CUSTOMER SERVICE REPRESENTATIVE

Dollar Tree; Gary (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Dollar Tree is seeking a motivated Customer Service Representative to provide exceptional service at our store in Gary, IN. This role involves greeting customers, assisting with merchandise selection, and maintaining store operations, including stocking and transaction processing. If you have a passion for customer service and are looking for a flexible, full-time position, we want to hear from you!

Qualifications

• Prefer completion of high school or equivalent.
• Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
• Ability to lift up to 40 lbs regularly; flexible schedule.

Responsibilities

• Provide exceptional customer service and greet customers.
• Assist in maintaining a clean, well-stocked store.
• Handle customer transactions accurately using the POS system.

Skills

Customer Focus

Strong Organizational Skills

Communication Skills

Problem Solving

Education

Completion of high school or equivalent

Job description

Job Description

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



Principle Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Auto Req ID

207631BR

Zip/Postal Code:

46407

Division

STORE

Process Level/Store #

32260

Job Code

CSR FD STORE CSR