Customer Service Representative

Community Choice Financial Family of Brands; Gadsden (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid training

Learning management system access

Cross-brand training

Key Holder Program

Performance-based advancement

Educational reimbursement

Medical insurance with telemedicine/H」

Job summary

Check Into Cash in Gadsden, AL is seeking a Customer Service Representative to help customers with check cashing, money transfers, and payments in a fast-paced in-store setting.

You'll receive hands-on training and development as part of our entry-level program, with opportunities to advance across our eleven brands. Join a high-performance team and make a difference in your community.

Qualifications

• No explicit qualifications listed in the ad.

Responsibilities

• Assist customers with check cashing, money transfers, and customer payments in-store.
• Provide friendly, in-store customer service and support to build loyal customers.

Job description

Your Opportunity

Customer Service Representative

Check Into Cash

Gadsden, AL

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands‑on training, coaching, and development as we invest in your long‑term success. If you’re looking for an opportunity to advance at a fast‑growing, profitable, impact‑driven company, then read on!

What We Offer

Compensation

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
• Performance-based career advancement.
• Educational Reimbursement Program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company‑Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans includ e dental, vision, short-term and long-term disability plans,