Customer Service Representative

LKQ Corp.; Exeter Township, Northern (Berks County, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Daily Pay

401(k) with company match

Paid time off

Job summary

Keystone Automotive Operations, Inc. is seeking energetic Customer Service Representatives to join our Exeter, PA team. You will be the first point of contact for established customers by phone and email, providing order updates and resolving issues in a call center environment.

Onsite training with potential for a hybrid work-from-home schedule after 6 months based on performance. High school diploma required; bilingual skills valued.

Qualifications

• Strong communication skills with the ability to listen, empathize, and provide solutions.
• Positive, customer-first attitude with energy and professionalism.
• Dependable, detail-oriented, and calm under pressure.
• Basic computer proficiency including email and data entry.

Responsibilities

• Support established customers by phone and email with timely, accurate service.
• Provide order and delivery updates and help resolve customer concerns.
• Partner with internal teams, carriers, and suppliers when additional support is needed.
• Meet performance standards while maintaining a positive, efficient customer experience.

Skills

Strong communication skills

Empathy

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Customer Service Representative page is loaded## Customer Service Representativeremote type: On-Sitelocations: 8515 Exeter, PA - KAO Operationstime type: Full timeposted on: Posted Todayjob requisition id: R73123### Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!# Customer Service Representative**Company:** Keystone Automotive Operations, Inc.**Location:** Exeter, PA**Hourly Pay:** Up to $19/hour**Schedule:** Monday through Friday, 9:00 a.m. to 5:30 p.m.**Position Type:** Customer Service / Call Center Support**Work Environment:** Call center role**Apply:** Visit www.keystoneautomotive.com/Careers to apply today.Keystone Automotive Operations, Inc. is seeking energetic, customer-focused **Customer Service Representatives** to join our Exeter, PA team. This is a great opportunity for dependable communicators who are eager to learn and grow in a supportive call center environment.* No automotive, RV, or college degree required - we pay you to learn* Receive in-depth onsite training, individual coaching, and support as you grow* Potential for a hybrid work-from-home schedule after 6 months of onsite training based on performance* Build highly transferable customer service, communication, and problem-solving skills## About the RoleAs a Customer Service Representative, you will be the first point of contact for established customers by phone and email. You'll answer questions, provide order and delivery updates, and help resolve issues with professionalism and accuracy.## What You'll Do* Support established customers by phone and email with timely, accurate service* Provide order and delivery updates and help resolve customer concerns* Partner with internal teams, carriers, and suppliers when additional support is needed* Identify customer needs and offer recommendations when appropriate* Meet performance standards while maintaining a positive, efficient customer experience## What We're Looking For* Strong communication skills with the ability to listen, empathize, and provide solutions* Positive, customer-first attitude with energy and professionalism* Dependable, detail-oriented, and calm under pressure* Eagerness to learn and grow in a fast-paced, team-driven environment* Basic computer proficiency, including Microsoft Office, email, and data entry* High school diploma or equivalent required* Sales or customer service experience in a call center is preferred, but not required* Bilingual English/French or English/Spanish skills are highly valued## Work Environment* Periodic travel may be required, including overnight stays to attend trade shows* Must be able to lift freight up to 50 pounds## Benefits and Perks* Competitive hourly pay, performance bonus opportunities, Daily Pay, and direct deposit* Medical, dental, vision, prescription, and related benefit options* 401(k) with company match* Paid time off, company holidays, and parental leave* Training, career development, tuition assistance, and dependent scholarship opportunities* Employee discounts, referral bonus program, wellness programs, and incentive award opportunities## Who We AreKeystone Automotive Operations, Inc. is North America's leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture is built on growth, inclusion, recognition, and our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun.## Apply Todaywww.keystoneautomotive.com/Careers.Join us for an exciting career journey with positive, driven individuals.**Shape the Future with LKQ**Embark on a journey where your work makes a tangible impact on the industry and beyond. LKQ offers a challenging yet rewarding career path filled with opportunities to grow, innovate, and contribute to a sustainable future. At LKQ, you're not just joining a team; you're stepping into a role where you can truly thrive. Start your career with us and discover where your journey can take you.