Customer Service Representative

The Poca Valley Bank, Inc.; Elkview (WV); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

The Poca Valley Bank seeks a Customer Service Representative to join our team in Elkview, WV. The role focuses on accurate teller transactions and delivering outstanding customer service within a community bank environment.

You will develop customer relationships by cross-selling products and services, participate in sales activities, and engage in ongoing annual training to stay current with offerings and compliance.

Qualifications

• Professional demeanor and outstanding customer service.
• Ability to engage customers and understand needs.

Responsibilities

• Handle customer transactions accurately.
• Develop customer relationships through cross-selling products and services.
• Engage in sales activities and provide ongoing annual training.

Skills

Customer service

Sales

Professional demeanor

Job description

The Poca Valley Bank

Customer Service Representative

Poca Valley Bank is seeking a qualified customer service-oriented individual to fill full-time teller position.

The right candidate will possess:

• A professional demeanor and able to provide outstanding customer service.

The position is responsible for:

• Handling customer transactions accurately and to develop customer relationships through cross-selling products and services.
• Sales
• Ongoing annual training

Poca Valley Bank offers a competitive salary and benefits.