Customer Service Representative

FASTSIGNS of West Metro, MN; Waukesha (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS is hiring a Customer Service Representative to join our team in Wisconsin. You’ll be the first contact for customers, help prepare estimates, manage work orders, and ensure timely delivery of finished orders.

You’ll participate in daily team meetings and contribute to marketing plans, building strong, long-term relationships with clients. Ideal candidates have 2–3 years in retail or counter sales, a high school diploma, excellent listening and organizational skills, and the ability to

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing and eager to learn and build relationships.
• Strong listening and organization skills.
• Ability to sit for long periods and view a computer screen.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery.
• Participate in daily team meetings and assist with business/marketing plans.
• Interact with customers via email, phone, in person, and on site.
• Build long-lasting relationships and convert prospects into clients.

Skills

Customer service

Communication skills

Relationship building

Time management

Team collaboration

Resilience under pressure

Education

High school diploma or equivalent

Job description

FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team!

Benefits/Perks

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications For FASTSIGNS Customer Service Representative

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Compensation: $18.00 - $22.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.