Customer Service and Sales Representative

The Twin Cities District; Eagan (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly Base Salary + Bonus Opportunit{

Job summary

Farmers Insurance of Minnesota in Eagan, MN seeks a Customer Service Representative to greet clients, answer inquiries, and support agents and policyholders. The role emphasizes a positive demeanor, multitasking, and accurate data entry in a busy district office.

You will schedule appointments, manage calendars, and provide product information while maintaining a welcoming office atmosphere and strong team collaboration.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is a plus.
• Strong written and verbal communication skills.
• Proficiency with standard office software.
• Ability to manage multiple tasks and stay organized.
• Positive, helpful demeanor.

Responsibilities

• Greet clients warmly and assist them with inquiries.
• Schedule appointments and manage calendars.
• Handle incoming phone calls and direct to the right team.
• Provide information about Farmers Insurance products and services.
• Assist with general office duties, including filing and data entry.
• Process policy changes and endorsements accurately.
• Contribute to a welcoming and efficient office atmosphere.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Positive attitude

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Description

Come be a part of the Farmers Insurance of Minnesota family right here in Eagan! We're looking for someone with a genuinely positive attitude and a knack for making people feel welcome to join our team as a Customer Service Representative. This isn't just another office job; you'll be the friendly face and helpful voice that our clients connect with, guiding them through their insurance needs and ensuring their experience with us is top-notch. We believe in fostering a supportive environment where every team member plays a crucial role in our success. You'll have the opportunity to learn a great deal about the insurance industry while providing essential support to our agents and policyholders. If you're organized, enjoy interacting with people, and want to work in a place that values your contributions, we'd be thrilled to talk with you about this exciting opportunity!

Benefits

• Hourly Base Salary + Bonus Opportunities
• Career Growth Opportunities
• Retirement Plan
• Mon-Fri Schedule
• Flexible Schedule
• Paid Time Off (PTO)

Responsibilities

• Greet clients warmly and assist them with their inquiries.
• Schedule appointments and manage calendars for the district office.
• Handle incoming phone calls and direct them to the appropriate team member.
• Provide information about Farmers Insurance products and services.
• Assist with general office duties, including filing and data entry.
• Process policy changes and endorsements accurately.
• Contribute to a welcoming and efficient office atmosphere.

Requirements

• High school diploma or equivalent.
• Previous customer service experience is a plus.
• Strong communication skills, both written and verbal.
• Proficiency with standard office software (e.g., Microsoft Office Suite).
• Ability to manage multiple tasks and stay organized.
• A positive and helpful demeanor.

Company Description

From District Manager, Kyle Armstrong: As one of the top Farmers District Managers in the country, and over 20 years of experience in the insurance industry, 15 with Farmers, I'm ready with guidance and resources to help grow your business. My team and I provide personalized support for every career stage - from business plan development to advanced-level coaching. Add to that the backing of a strong national brand, and you're ready to pursue unlimited professional achievement. If you're interested in any of our positions, please email my Recruiting Manager, Hayley Lonnquist at hayley.karmstrong1@farmersagency, for more information or to schedule a quick 15 minute call with me. Ready to apply? Just click one of the links below!