Customer Service Representative

Saint Clare's Health; Denville (NJ); On-site; USD 21,339 - 27,896; Full time

Benefits offered by this job

Paid time off

401K retirement plan

Medical, dental, and vision coverage

Tuition reimbursement

Job summary

Saint Clare's Health is seeking a Customer Service Representative based in Denville, New Jersey. In this full-time position, you will ensure exceptional customer service and communication with patients, coworkers, and clients. Responsibilities include answering phones, processing requests, and completing special projects.

The ideal candidate will have a high school diploma, intermediate computer skills, and prior customer service experience. The role offers competitive pay ranging from $15.49 to $20.25, along with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or medical office experience preferred.
• Intermediate computer skills and experience with Microsoft Office.

Responsibilities

• Provide high-level customer service as the first point of contact.
• Answer phones and process requests in a professional manner.
• Complete special projects within specified timeframes.

Skills

Customer Service

Communication (English)

Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0 million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

The Customer Service Representative is a high level customer service position that is one of the first lines of communication within the department. The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner. The Customer Service Representative is responsible for answering phones in order to process requests. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

• High School Diploma or Equivalent.
• Previous Customer Service or Medical Office experience preferred.
• Intermediate Computer skills.
• Experience with Microsoft office - intranet and word documents.
• Ability to effectively communicate in English both orally and in writing.

Pay Transparency

Prime Healthcare Management Inc offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.49 to $20.25. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf