Customer Service Representative

Aaron; Cortez (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Paid time off

6 paid holidays

Dental & vision

Job summary

Big O Tires in Cortez, CO is seeking a Customer Service Representative for a full-time role. You will assist customers, handle sales, and support tire-related services in a fast-paced environment.

Experience is preferred but training is available. Must be able to assist customers, maintain a clean workspace, and follow safety policies. A valid driving record and drug-free status are required.

Qualifications

• High school diploma or equivalency is preferred.
• Ability to speak, read and write English is preferred.
• Good computer skills and ability to use company hardware and software.

Responsibilities

• Drive vehicles with automatic and manual transmissions.
• Explain services and products to customers.
• Operate point of sale hardware and software.
• Prepare and inspect work orders and vehicle inspections.

Skills

Customer service

Sales

Guest care

Education

High school diploma or equivalency

Tools

POS hardware/software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Full Time Big O Tires 6168 - Cortez, Cortez, CO, US

3 days ago Requisition ID: 1316

Salary Range: $16.00 To $20.00 Hourly

Are you looking for a career, and not just a job? Do you take pride in your work? If so, we want to talk to you! Full time position available for a Sales Associate at Big O Tires in Cortez, CO. We are a fast paced and fun working environment. Experience is preferred but willing to train the right person. Applicant must be drug free and have a satisfactory driving record.

POSITION SUMMARY:

Perform service associated with store products and in an accurate and timely manner. Customer Service - Sales / Guest Care Specialist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drive vehicles with automatic and manual transmissions.
• Tires - Definitions, sizing, sidewall markings, inspection, repair, balancing, inventory, tire ancillary services, TPMS.
• VIP, vehicle inspections, Workflow process, parking lot, bay area navigation, work orders.
• Check and replace various filters and fluids.
• Follow all shop safety policies and procedures.
• Explain services and products to customers.
• Look up information for various applications.
• Operate point of sale hardware and software.
• Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness.

MARGINAL FUNCTIONS:

• Answer telephones.
• Stock shelves.
• Maintain inventory maintenance.
• Clean facilities, tools and equipment.
• Greet customers.
• Inflate Tires.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

High school diploma or equivalency certificate is preferred.

LANGUAGE SKILLS

Ability to speak read and write English is preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively with customers and employees.

COMPUTER SKILLS

Good computer skills. Ability to use the company hardware and software.

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to stand; walk; use hands and fingers, handle, or feel; reach with hands and arms; work in awkward positions; transfer oneself from one work level to another; and move materials from one height to another. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. While performing the duties of this job, the employee is regularly required to communicate.

The performance of this position requires consistent standing, walking, sitting, bending and may require the employee to reach above shoulder heights, below the waist or lift as required throughout the workday. Must be able to lift up to 50 lbs. Proper lifting techniques are required.

Benefits include medical, life insurance, paid days off, and 6 paid holidays! Dental and vision available, 401K, annual tuition reimbursement for associate or immediate family member, free college training & development certification classes, and education assistance. Great opportunity with national brand company.