Customer Service Representative

Florida Tile, Inc.; Colorado; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

401(k) Retirement Plan with Matching

Tuition Reimbursement

Paid Time Off

Job summary

Florida Tile, Inc. is seeking a motivated Inventory Associate in Colorado to handle inventory management and customer order processing. The role includes pulling materials, participating in shipments, and ensuring accuracy in order entries.

Applicants should possess two years of inventory experience, excellent communication skills, and be able to lift 50 to 75 pounds regularly. The position offers competitive benefits such as medical plans, 401(k) matching, and tuition reimbursement.

Qualifications

• At least two years of inventory handling experience.
• Excellent verbal communication skills.
• Ability to meet deadlines with minimal supervision.

Responsibilities

• Accurately prepare orders by pulling material from stock.
• Participate in the shipping of company goods.
• Verify accuracy of shipments.
• Operate forklift safely.

Skills

Inventory handling

Basic math skills

Verbal communication

Basic computer literacy

Education

High School Diploma or GED

Job description

Overview

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by implementing new technology, delivering high-quality products, and protecting our indoor and outdoor environments. We provide a wide range of benefits and a family-friendly work environment. If this sounds like what you’re looking for, apply to Florida Tile today!

SUMMARY

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the Branch Manager / Branch Operations Manager, and other branch associates as needed. Responsibilities will also include maintenance of inventory, receipt, shipment of goods, telephone encounters and other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accurately prepare orders by pulling material from stock.
• Participates in the shipping of company goods to various customers.
• Verifies accuracy of shipments.
• Processes paperwork and signatures of shipments.
• Operates forklift, and tasks assigned in a safe and efficient manner.
• Pulls orders via pick ticket and handles pick ticket process.
• Loads and unloads delivery trucks for the purpose of receiving stock and preparing for transport.
• Participates in physical inventory for the purpose of verifying stock and identifying gains/losses.
• Cleans warehouse for the purpose of safe and sanitary workplace.
• Accurately perform order entry process, to include product, quantity and price verification.
• Confirm orders placed by customers via phone/fax/internet.
• Perform stock and price checks for customers and other branches.
• Provide freight/shipment information (cost/tracking/etc) to customers/branches in a timely and accurate manner.
• Apply freight and handling expenses to orders so as to be able to effectively invoice customers for related expenses.
• Regularly follow up with customers as to the status of their order(s).
• Additional duties as assigned.

QUALIFICATIONS

• At least two years of inventory handling and experience.
• Ability to perform and understand basic math and written procedures.
• Excellent verbal communication skills.
• Basic computer literacy.
• Ability to meet deadlines and schedules with little supervision.
• Forklift experience is a plus.
• Warehouse experience is a plus.
• Flooring or tile industry experience is a plus.
• High School Diploma or GED required.
• Ability to lift 50 to 75 pounds on a regular basis.

Benefits

• Medical, Dental, and Vision Plans
• Flexible Spending Accounts
• Employee Wellness Program
• Employer Paid Short and Long Term Disability
• Employer Paid Life Insurance
• Supplemental Life, AD&D
• 401(k) Retirement Plan and Employer-Provided 401(k) Matching
• Tuition Reimbursement
• Paid Time Off

EEO Statement

Florida Tile is committed to treating people fairly and respectfully, we are committed to a policy of equal employment opportunity in the people we hire, the manner in which they are trained, their selections for promotions and transfer, and in all other aspects of employment. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the