Customer Service Representative

Aurum Ventures; Chesterfield (MO); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Travel opportunities across the United

Job summary

Aurum Ventures is a local direct marketing and sales company based in St. Louis, MO, that partners with Fortune 500 companies in the water distribution, telecommunications, and home improvement industries to drive growth and build brand awareness.

The Customer Service Representative role is full-time (W2) with a guaranteed weekly hourly base pay and uncapped commission, offering an overall compensation range of $45,000–$57,000 OTE, plus incentive bonuses.

Qualifications

• No formal education requirements stated in the posting.

Responsibilities

• Work in client retailers to provide in-person customer service to customers
• Promote and advertise client products and services using up-to-date marketing materials
• Help to escalation product issues and problem-solve
• Retain and upsell current customers using updated client promotions and sales

Job description

Customer Service Representative

Job Type: Full-time, W2

Compensation: $45,000–$57,000 OTE (base hourly + commission, incentive bonuses also available)

Location: St. Louis, MO

About Us

Aurum Ventures is a local direct marketing and sales company based in St. Louis, MO, that partners with Fortune 500 companies in the water distribution, telecommunications, and home improvement industries to execute targeted, direct-to-consumer marketing campaigns that drive growth and build brand awareness.

The company is looking to add new Customer Service Representatives to work with the customer-facing sales team. With recent market growth, our representatives have been in high demand!

Responsibilities

• Work in client retailers to provide in-person customer service to customers
• Promote and advertise client products and services using up-to-date marketing materials
• Help to escalation product issues and problem-solve
• Retain and upsell current customers using updated client promotions and sales

Perks and Benefits

• Travel opportunities across the United States
• Company Rest and Relaxation trip (international trip earned with a qualifying promotion within the company)
• Consistent networking events with top leaders in the industry
• Management opportunities following structured merit-based promotions

Compensation

Base: This role offers a guaranteed weekly hourly base pay. Commission Structure: Commission is uncapped and is paid weekly based on performance and compliance.

Aurum Ventures is looking for self-motivated, go-getter individuals who can work hard, maintain a student mentality, and dig deep to deliver results and grow our company and culture in the marketing and sales industry!