Customer Service Representative

LAZ Parking Georgia, LLC; Charlotte (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health coaching & resources

Employee Assistance Program (EAP)

401(k) with employer match

Paid training

Pay Active – Earned wages access

Job summary

LAZ Parking Georgia, LLC in Charlotte, NC is hiring a Customer Service Representative/Data Entry Clerk to support the accounting and operations teams by ensuring accuracy in client financial reporting in a timely manner.

The role includes monthly Accounts Receivable/Payable tasks, bank reconciliations, and posting daily revenue reports. Paid training and immediate hiring are available, with an emphasis on reliability and professional client interaction.

Qualifications

• Basic computer skills required.
• Working knowledge of Microsoft Excel.
• Maintain a professional appearance.
• Reliable transportation to and from work.
• Should be able to work standard business hours.
• Able to work unsupervised.

Responsibilities

• Customer support for various locations involving monthly Accounts Receivable, Accounts Payable and Bank Reconciliations.
• Account maintenance and new account enrollment, utilizing a proprietary AR System.
• Greet customers and clients with a positive, enthusiastic and friendly attitude and try to assist in any way possible.
• Creating and posting Daily Revenue Reports.
• Answer incoming emails and electronic requests.
• Manage customer waiting list via online enrollment option.
• Follow any directives from location manager.

Skills

Strong customer service

Multitasking

Communication

Teamwork

Professional demeanor

Independence

Sense of urgency

Tools

Microsoft Excel

Job description

Customer Service Representative LAZ Parking Georgia, LLC

Address Charlotte, NC

Compensation $17.00 - $18.00/hour

Schedule Full time

Job Type Customer service plus operations

Description

*The Details*

• Hiring immediately!


• Pay Active – On-demand access to earned wages, get up to 50% of your earned wages immediately


• Paid training

The following programs are available to help support you, free of charge.

• Health Coaching & Resources- One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.


• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.

Additional Benefits:

• 401(k) with Employer Match

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

Pay Rate: $17.00 Per Hour

The Spirit of the Position:

Customer Service Representative/Data Entry Clerk supports the accounting department and operational teams in ensuring accuracy in reporting client financial information in a timely and accurate manner. The Customer Service Representative/Data Entry Clerk reviews and approves reports and creates documentation that will allow for the efficient “flow” of information.

Principal Job Duties:

• Customer support for various locations involving monthly Accounts Receivable, Accounts Payable and Bank Reconciliations.


• Account maintenance and new account enrollment, utilizing a proprietary AR System.


• Greet customers and clients with a positive, enthusiastic and friendly attitude and try to assist in any way possible.


• Creating and posting Daily Revenue Reports.


• Answer incoming emails and electronic requests.


• Manage customer waiting list via online enrollment option.


• Follow any directives from location manager.

Requirements:

• Basic computer skills.


• Working knowledge of Microsoft Excel.


• Maintain a professional appearance.


• Reliable transportation to and from work.


• Should be able to work standard business hours.


• Able to work unsupervised.

Experience:

• Strong customer and/or client service experience.


• Property management accounting experience is preferred but not required.


• Parking industry experience is preferred but not required.

Skills:

• Strong customer service skills and abilities.


• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).


• Ability to encourage open expression of ideas and opinions.


• Excellent teambuilding and interpersonal skills.


• Ability to work independently and multi-task.


• Ability to communicate professionally and effectively with all levels of the organization.


• Ability to interpret policies, procedures, and standard business practices.


• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.