Customer Service Representative

Dilling: Heating, Cooling, Plumbing & Electrical; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Une entreprise spécialisée dans le chauffage, la climatisation, la plomberie et l'électricité à Charlotte, NC, recherche un Customer Service Representative passionné. Le poste implique des responsabilités telles que l'appel des clients, la gestion des avis et la planification des visites. Avec une culture d'entreprise axée sur le service et le développement continu, cette opportunité offre un environnement stable avec une rémunération compétitive et des avantages tels que des soins de santé complets et un plan de retraite.

Benefits

Medical, Dental, Vision Insurance

Health Savings Account

Short & Long Term Disability

Company Paid Life Insurance

PTO including vacation, sick and holiday

Matching 401(k) & ROTH IRA

On-going training & development

Qualifications

• 1 an d'expérience en service à la clientèle (préféré).
• Désir de servir les clients et d'avoir une bonne attitude.
• Clarté de vérification de l'historique et test de dépistage des drogues.

Responsibilities

• Appeler les clients pour vérifier la qualité.
• Planifier des visites pour les clients de maintenance.
• Suivre les avis, positifs et négatifs.

Skills

Attention to detail

Team player

Customer service

Job description

Join to apply for the Customer Service Representative role at Dilling: Heating, Cooling, Plumbing & Electrical

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at Dilling: Heating, Cooling, Plumbing & Electrical

Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |

Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area.

Why join THIS team?

• Weekly Pay & Paid Training
• Medical, Dental, Vision Insurance
• Health Savings Account
• Short & Long Term Disability
• Company Paid Life Insurance
• PTO including vacation, sick and holiday
• Matching 401(k) & ROTH IRA
• On-going training & development, growth opportunities
  
  
  

What you will do

• Call customers from prior day for quality check
• Call maintenance customers and schedule visits
• Call on customer list to offer promotions
• Follow up on reviews positive and negative
• General inbound customer service
  
  
  

What you bring

• Customer service 1 year (Preferred)
• Strong attention to details
• Conscientious, team player
• A desire to help serve customers - previous experience not necessary but a definite plus
• Honesty, integrity, quality craftsmanship and a good attitude
• Clear background check and drug screen
  
  
  

Who WE Are

We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!

Schedule

• Monday-Friday 8 AM - 5 PM
  
  
  

May conduct a pre-employment background check and drug test, subject to applicable law

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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