Customer Service Representative

Once Upon a Child Brighton; Brighton (MI); On-site; USD 17,908 - 20,664; Part time

Benefits offered by this job

Flexible scheduling

30% employee discount

First choice of incoming items

Job summary

A family-oriented retail store in Brighton is seeking a flexible Sales Associate to assist customers and manage sales operations. Responsibilities include ringing up sales, processing returns, and providing excellent customer service. Ideal candidates should have strong communication and math skills and the ability to handle customer interactions sensitively. The compensation ranges from $13.00 to $15.00 per hour depending on experience and availability, along with employee discounts.

Qualifications

• Great customer service and communication skills.
• Basic math skills required.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Ring sales and process returns.
• Answer phones and assist customers.
• Tag items and communicate the buy process.

Skills

Customer service and communication skills

Basic math skills

Ability to work independently

Ability to handle customers with sensitivity

Ability to work at a fast pace with accuracy

Flexibility with work schedules

Job description

Job Overview

Once Upon a Child offers customers a fun and convenient way to buy and sell gently used kids' stuff, which makes saving money on children's clothes, toys, baby furniture and equipment a reality every day. We focus on quality, safety, and value – the same things you feel are important for your own families.

Responsibilities

The right candidate will be available days or nights and weekends. Responsibilities will include ringing sales, processing returns, answering phones, assisting customers, tagging, communicating the buy process to our customers, and any other tasks associated with a sales associate position.

Qualifications

• Great customer service and communication skills
• Basic math skills
• Ability to work independently
• Ability to handle customers with sensitivity
• Ability to work at a fast pace with accuracy
• Must have flexibility with work schedules; some holidays and weekends are required
• Must be able to effectively communicate how we buy from our customers

Compensation and Benefits

Salary: $13.00 - $15.00 per hour depending on experience and availability

We offer flexible scheduling, 30% off discount and first choice of items that come in.

Visit our website for more information about our store: https://www.onceuponachild.com/locations/brighton-mi