Customer Service Representative

PostNet Syracuse; Atlanta (GA); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Flexible schedule

401(k) matching

Employee discounts

Paid Notary Public certification

Career growth opportunities

Job summary

PostNet Syracuse is seeking a reliable Customer Service Representative in Atlanta, GA, to assist customers with shipping, printing, and packaging services. This full-time position offers a competitive hourly wage of $14, flexible scheduling, and various benefits, including 401(k) matching and career growth opportunities. Ideal candidates have strong customer service skills and a valid driver’s license. Join our friendly team environment today!

Qualifications

• Must have excellent customer service skills.
• Strong multitasking and communication abilities are essential.
• Detail-oriented with effective time management skills.

Responsibilities

• Assist customers with shipping, packaging, and printing services.
• Operate point-of-sale system, printers, and store equipment.
• Process orders and provide product/service recommendations.

Skills

Excellent customer service skills

Strong multitasking and communication abilities

Detail-oriented

Education

High school diploma or equivalent

Tools

Retail/POS software

Job description

We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other store services while providing an excellent in‑store experience.

Location

285 W. Wieuca Rd NE, Atlanta, GA 30342

Schedule

• Monday–Friday: Store open 9 AM – 5 PM
• Team hours: 8:30 AM – 5:30 PM
• Closed on most Federal Holidays

Benefits and Compensation

• Flexible schedule
• 401(k) matching
• Competitive salary
• Employee discounts
• Competitive compensation – starting pay at $14 per hour
• Paid Notary Public certification (if required)
• Career growth opportunities
• Friendly team environment

Key Responsibilities

• Assist customers with shipping, packaging, and printing services.
• Operate point‑of‑sale system, printers, and store equipment.
• Process orders and provide product/service recommendations.
• Sort and manage virtual mailbox mail.

Qualifications

• Excellent customer service skills.
• Strong multitasking and communication abilities.
• Detail‑oriented with good time management.
• High school diploma or equivalent.
• Valid driver’s license required.
• Retail/POS software experience preferred.

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift up to 50 lbs.

About PostNet

We invite everyone to apply.