Customer Service Representative

FASTSIGNS of West Metro, MN; Allen (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Dental insurance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS is seeking a Customer Service Representative to serve as the first point of contact with customers, both current and prospective, in our FASTSIGNS Center. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders.

The role involves daily team meetings and active involvement in business and marketing plans. You will interact with customers via email, phone, in person, and on-site at their business location, building long-lasting

Qualifications

• Experience in customer-facing roles preferred.
• Strong communication and relationship-building abilities.
• Comfortable using a computer and basic software.

Responsibilities

• Be the initial contact with customers in the FASTSIGNS Center.
• Learn to prepare estimates, implement work orders, and ensure timely delivery of orders.
• Participate in daily team meetings and support business/marketing plans.

Skills

Customer service

Communication

Relationship building

Active listening

Organizational skills

Adaptability

Computer literacy

Education

High school diploma or equivalent

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Competitive salary
• Dental insurance

Benefits/Perks

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person, and at their place of business
• Build long-lasting relationships by turning prospects into long-term clients.

Ideal Qualifications For FASTSIGNS Customer Service Representative

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn, and has the ability to build relationships
• Great listening and organizational skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.